CALIFORNIA PRIVACY NOTICE (CCPA/CPRA)
CALIFORNIA PRIVACY NOTICE (CCPA/CPRA)
Last Updated: April 2026
This California Privacy Notice (“Notice”) supplements the ClickSign 360 Privacy Policy and applies solely to residents of the State of California (“consumers” or “you”). We provide this Notice in compliance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
This Notice explains your rights, the categories of personal information we collect, how we use and share that information, and how you can exercise your rights.
- Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories of personal information:
- Identifiers
- Name
- Email address
- Phone number
- Account credentials
- IP address
- Device identifiers
- Personal Information Under Cal. Civ. Code § 1798.80(e)
- Contact information
- Identity documents (e.g., ID, passport)
- Certified email content
- Protected Classification Characteristics
We do not intentionally collect protected characteristics unless included in documents uploaded by users.
- Commercial Information
- Records of documents sent, signed, or stored
- Transactional activity within the platform
- Internet or Network Activity
- Browsing activity on our website
- Device and browser information
- Cookies and tracking data
- Geolocation Data
- Approximate location based on IP address
- Audio, Electronic, or Visual Information
- Video recordings from Live e‑signature sessions
- Professional or Employment Information
Only if included in documents uploaded by users.
- Sensitive Personal Information
- Identity verification results
- Government ID numbers contained in uploaded documents
We do not store biometric data.
- Inferences
We do not create behavioral profiles.
- Sources of Personal Information
We collect personal information from:
- You (directly)
- Your use of the Service
- Third‑party providers
- Cookies and tracking technologies
- Purposes for Collecting Personal Information
We use personal information to:
- Provide and operate the Service
- Authenticate users
- Process electronic signatures
- Perform identity verification
- Generate certified email notifications
- Store documents
- Provide customer support
- Improve the Service
- Conduct analytics
- Comply with legal obligations
We do not sell personal information.
- Sharing and Disclosure of Personal Information
We may disclose personal information to:
4.1 Service Providers
We use authorized and certified third‑party service providers to support hosting, storage, communications, identity verification, analytics, and other operational functions. These providers may only use information as necessary to perform services on our behalf and are contractually required to maintain appropriate security and confidentiality standards.
If you would like more information about our service providers, please contact us at info@clicksign360.com and we will provide additional details, including our Enterprise Onboarding Kit.
4.2 Legal and Compliance
We may disclose information:
- To comply with laws
- To respond to legal requests
- To protect rights, safety, or property
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale.
We do not sell or share personal information for cross‑context behavioral advertising.
- Retention of Personal Information
We retain:
- Documents
- Identity verification results
- Video recordings
- Form Builder data
- Certified email copies
Only while your account remains active.
After account closure, data may be permanently deleted.
- Your Rights Under CCPA/CPRA
California residents have the following rights:
- Right to Know
You may request:
- Categories of personal information collected
- Specific pieces of personal information
- Categories of sources
- Purposes for collection
- Categories of third parties with whom we share information
- Right to Delete
You may request deletion of personal information, subject to legal exceptions.
- Right to Correct
You may request correction of inaccurate personal information.
- Right to Opt Out of Sale or Sharing
We do not sell or share personal information.
- Right to Limit Use of Sensitive Personal Information
We only use sensitive information for essential service functions.
- Right to Non‑Discrimination
We will not:
- Deny services
- Charge different prices
- Provide different levels of service
because you exercise your privacy rights.
- How to Submit a Request
You may submit requests by:
Email: info@clicksign360.com
Subject line: “CCPA/CPRA Request”
We may need to verify your identity before processing your request.
Authorized agents may submit requests on your behalf with proper documentation.
- Children’s Data
The Service is intended for users 18 years or older.
We do not knowingly collect personal information from minors under 18.
- Changes to This Notice
We may update this Notice at any time.
Continued use of the Service constitutes acceptance of the updated Notice.
- Contact Information
For questions about this Notice or your rights:
360 Technologies USA, LLC
Email: info@clicksign360.com